Terms of Use
By using kundali.live (the "Service"), operated by ArthIQ Labs LLC, a limited liability company organized in the State of Illinois, United States ("ArthIQ", "we", "us"), you agree to these terms. If you do not agree, please do not use the Service.
What the Service is — and isn't
kundali.live offers Vedic astrology (Jyotish) conversations and panchang information for reflection, education and entertainment. It is not professional advice — not medical, psychological, legal, financial or relationship advice — and should not be relied on as such. Use your own judgement and consult qualified professionals for important decisions.
If you are in distress or crisis, please contact local emergency services or a helpline. The Service is not a substitute for professional help.
Eligibility — not for children
The Service is intended only for adults. You must be at least 18 years old to use kundali.live. The Service is not directed to, designed for, or marketed to children, and we do not knowingly permit anyone under 18 to use it or knowingly collect their information. If you are under 18, do not use the Service. If we learn that a user is under 18, we will close the account and delete the associated data.
Your account
Sign-in is via Google. You are responsible for activity under your account and for keeping your Google account secure.
Free usage and wallet
Signed-in users receive a number of free questions each calendar month. Beyond that, additional questions are drawn from your prepaid wallet at the price shown in the app. Top-ups are processed by Stripe. Top-ups are final: unused wallet balance is non-refundable, though it does not expire. If you believe you were charged in error, contact support@kundali.live.
Free questions, trial periods and any other complimentary access are a promotion, not a purchased entitlement. We may change, reduce, suspend or withdraw them at any time and at our sole discretion — in whole or in part, for all users or for an individual account, with or without notice, and without any obligation to offer a replacement, credit or refund. The allowance in effect is whatever the app states at the time you ask a question; the amounts named elsewhere are descriptive, not a promise of future terms. Nothing in this section affects wallet balance you have already paid for, which remains yours to spend at the price it was bought at.
Acceptable use
- Do not use the Service unlawfully or to harm others.
- Do not attempt to scrape, reverse engineer, overload or disrupt the Service.
- Do not resell, redistribute or misrepresent the Service.
Intellectual property
The Service, its design and software are owned by ArthIQ Labs LLC. The underlying classical texts are part of the public Jyotish canon; interpretations are produced by our KundaliMCP engine.
Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure. Astrological interpretations are inherently subjective and not scientifically established.
Limitation of liability
To the maximum extent permitted by law, ArthIQ Labs LLC will not be liable for any indirect, incidental, special, exemplary or consequential damages arising from your use of the Service. Our total liability for any claim arising out of or relating to the Service or these terms will not exceed the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) one hundred US dollars (USD $100).
Indemnification
You agree to indemnify and hold harmless ArthIQ Labs LLC and its members, officers and agents from any claims, losses and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these terms, or your violation of any law or the rights of another.
Governing law
These terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws rules.
Dispute resolution — arbitration and waivers
Any dispute arising out of or relating to these terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Lake County, Illinois, rather than in court — except that either party may bring a qualifying claim in small claims court. To the fullest extent permitted by law, you and ArthIQ each waive the right to a trial by jury and agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding. If the class-action waiver is found unenforceable, the arbitration provision shall not apply and the dispute will proceed in the state and federal courts located in Lake County, Illinois. If you are outside the United States, mandatory consumer-protection rights in your country of residence still apply where the law so requires.
Changes and termination
We may update these terms or the Service, and may suspend or terminate access for violations. Continued use after changes take effect means you accept the updated terms.
Miscellaneous
If any provision of these terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These terms, together with our Privacy Policy, are the entire agreement between you and ArthIQ regarding the Service. We are not liable for delays or failures caused by events beyond our reasonable control.
Contact
Questions about these terms: support@kundali.live.